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Manual pause aging issue means the admin manually pauses the aging timer in the portal. This is done when work cannot proceed due to an appointment ending w...
Mon, 20 Apr, 2026 at 1:28 PM
Resume aging issue means the admin reactivates the aging timer in the portal after it was paused. Once resumed, the system will continue counting the days f...
Mon, 20 Apr, 2026 at 1:29 PM
Admin or staff can create and make appointment slots for buyers to book. They can create 3 type of appointment which are Handover, Rectification and Joint I...
Mon, 20 Apr, 2026 at 1:30 PM
Admin or user can reassign staff for an appointment. If the staff is not available on that date, admin can reassign a new staff for the appointment. 1. ...
Mon, 20 Apr, 2026 at 1:30 PM
User can cancel appointment that has been booked and confirmed. 1. Select "Appointments" from the side menu. 2. Click on an appointment. ...
Mon, 20 Apr, 2026 at 1:31 PM
User can set blackout date by single date and day or by uploading excel file of blackout dates for bulk holiday. SINGLE DATE 1. Select "Appoint...
Mon, 20 Apr, 2026 at 1:31 PM
When the owner of a unit submits an access item, issues with the status 'Pending Access' will change to 'WIP'. On CommuDesk QMS, there are f...
Fri, 16 Jul, 2021 at 2:14 PM
User can view details of an access item and submit access items. For handover submit, customer service will submit it to the project management team. User c...
Mon, 20 Apr, 2026 at 2:26 PM
User can view and submit handover access items to return. This process involves project department to submit the handover return to customer service. This c...
Mon, 20 Apr, 2026 at 2:26 PM
This submit access item transaction is done by owner and submitted to customer service. 1. Select "Access Item" from side menu and click "...
Mon, 20 Apr, 2026 at 2:26 PM